We take the protection of personal data and therefore your privacy very seriously. We would here like to convey what it means for you to use our personalised services and how we protect your information. In order to ensure the greatest possible protection of your privacy, it goes without saying that we comply with all legal provisions on data protection.
Personal data
Personal data is information about your identity. This includes e.g. information such as your name, address, telephone number, and email address. The use of our website does not require that you disclose personal data. However, in certain cases, we may need your name and address, as well as other information, so that we can provide the services you require.
The same applies for example to sending information material and ordered goods or answering individual questions. We will inform you accordingly, where necessary. In addition, we only store and process data that you voluntarily or automatically make available to us. Should we ask you for further information, this will be on a voluntary basis. The processing of personal data takes place exclusively to fulfil the requested service and to preserve our legitimate business interests.
Purpose of the personal data
We use the personal data provided by you to answer your inquiries, to process your orders or to give you access to certain information or offers. We will not sell or otherwise market your personal information to third parties.
Specific purpose
We will only collect, process and use the personal data provided by you online for the purposes communicated to you. A transfer of your personal data to third parties will not take place without your necessary consent. The collection of personal data and their transmission to state institutions and authorities entitled to receive such information only take place within the framework of the relevant laws or insofar as we are obliged to do so by a court decision. Our employees and the service companies commissioned by us are obligated to maintain secrecy and to comply with the provisions of the Bundesdatenschutzgesetz [German federal data protection act].
Non-personal information collected automatically
For organisational and technical reasons, the following information is stored when you use our website: names of pages accessed, browser and operating system used, date and time of access, search engines used, names of downloaded files and your IP address. We evaluate these technical data anonymously and only for statistical purposes in order to be able to continuously optimise our website and to make our Internet offerings even more attractive. These anonymous data are stored separately from personal information on secure systems and do not allow individual identification. Your personal data and your privacy are therefore protected at all times.
Children
Persons under the age of 16 should not submit any personal data to us without the consent of their parents or guardians. We do not solicit or collect personal information from children or adolescents, and do not share such with third parties.
Links
This Data Protection Notice does not extend to any external links offered within our website that you might use. When we provide links, we make every effort to ensure that they also comply with our data protection and security standards. However, we have no influence on other providers' compliance with privacy and security regulations. Therefore, please also read the data protection statements on the websites of such other providers.
Name and address of the processing controller
Erismann & Cie. GmbH Tapetenfabrik
Hafenstraße 19
79206 Breisach, Germany
Telephone + 49 7667 909-0
Email: info@erismann.de
Name and address of the data protection officer
Pascal Kohler
Bechtle GmbH, IT-Systemhaus Freiburg
Leinweberstraße 1
79108 Freiburg, Germany
If you have questions about data protection, you can contact our data protection officer at any time.
Use of the special services of our website
For certain services (newsletter, online shop, marketing portal) the collection of some personal data is necessary. In this instance, only the data required for the relevant purpose are collected and the statutory retention periods are taken into account.
Newsletter subscribers
We offer you a free newsletter. We use this newsletter to inform you about current offers, new products, vouchers, events and other news from our company. For this we need your email address. Further details required to send the newsletter are taken from the registration or the confirmation mask. You will only receive the newsletter if you register for it on our website. After registering, you will receive an email from us asking you to confirm the registration (double opt-in). Only after this has been confirmed will the newsletter be sent to you. If you have only registered for the newsletter, we will use your email address exclusively for the newsletter. You can revoke this free service at any time with effect for the future by clicking on the 'Unsubscribe' link at the bottom of the newsletter or by deactivating the 'Subscribe to newsletter' option in the 'My Account' section.
Customer account
Personal data are required to keep a customer account. Required data are marked with a '*' in the registration process. By registering, you consent to the use of these data for the purpose of maintaining an account. Further data are required for orders made through the shop, depending on the type of payment. This results from the selected payment method.
Payment in the online shop
To process payments, we pass on your payment data to the bank responsible for the payment.
Delivery of goods
Your data will be forwarded to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods.
General information on the use of cookies
We can provide users of our websites with more user-friendly services by using cookies. This is not possible without the use of cookies. We optimise our information and offers based on data collected via cookies. We use the cookies to fill the shopping cart and continue to display the goods in the shopping cart during any later use of the website. Cookies make it possible to automatically sign in when using the shop. It is possible to prevent the general use of cookies for our site through the settings of the browser used. You can also delete cookies already in use via a corresponding browser function.
It may be that parts of the website cannot be used without the use of cookies or only to a limited extent.
Information on special cookies
On our website we use different cookies to analyse the use of the website and to promote our products in a targeted manner. We use technologies from different providers for this (e.g. Google, Yahoo, Trusted Shops, Pulse Point, SPOTX, VE Interactive,...).
Google cookies
Various cookies are used as part of the use of Google Analytics. These can change over time. Therefore, the following summarises the use of Google Analytics.
This website uses Google Analytics, from Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA)
Google Analytics allows data, sessions and interactions across multiple devices to be assigned a pseudonymous user ID. This allows user activities to be analysed across devices.
These cookies, which are text files stored on your computer, enable the analysis of the use of this website. We use the 'IP anonymisation' function. Therefore, the data will be processed in a state of the EU or another state party to the Agreement within the EEA. In exceptional cases, the full IP address may be transmitted to a server in the USA and shortened there. The IP address provided by your browser within the framework of Google Analytics will not be merged with other Google data. Google evaluates the submitted data on our behalf and provides us with reports on website activity and usage. In addition, Google provides additional services related to website activity and Internet usage. Data processing for this purpose falls within our legitimate interest. The legal basis here is Sec. 15(3) TMG [German telemedia act] or point F of Art. 6(1) GDPR. The data collected by the cookies in this way are automatically deleted once a month after 14 months.
You can configure the management of cookies in the settings of your browser software.
You can prevent the processing of data by Google by using the opt-out cookie (https://tools.google.com/dlpage/gaoptout?hl=de). To do this you need to download and install the browser add-on. If you want to do this across multiple devices, you will need to install this add-on on all of them.
Piwik (Matomo)
Our website uses Piwik. This is what is known as a web analytics service. Piwik uses what are known as 'cookies'. These are text files that are stored on your computer that allow us to analyse the use of the website. For this purpose, the usage information generated by the cookie (including your shortened IP address) is transmitted to our server and stored for usage analysis purposes, which enables us to optimise the website. Your IP address will be immediately anonymised during this process so that you remain anonymous to us as a user.
The information generated by the cookie about your use of this website will not be disclosed to third parties. You can prevent the use of cookies by setting your browser software accordingly. However, it may be the case that you cannot fully use all functions of this website if you do this. If you do not agree with the storage and evaluation of these data from your visit, then you can object to the future storage and use at any time by a simple mouse click. In this case, a so-called opt-out cookie is stored in your browser, which will prevent Piwik from collecting any session data:
Warning: If you delete your cookies, this will result in the opt-out cookie being deleted and you may need to activate it again.
Youtube
Our website contains plugins from Youtube, belonging to Google Inc., with head office in San Bruno/California, USA. The Youtube button can be recognised by the lettering of the same name. When you visit a page of our website which contains such a plugin, your browser establishes a direct connection to the Youtube servers. This informs the Youtube server of which special page of our Internet presence you visited. If you are logged in to Youtube with your personal user account while visiting our website, Youtube allows you to assign your surfing behaviour directly to your personal account. If you want to prevent such data transmission, please log out of your Youtube account before visiting our website.
For the purpose and scope of the data collection and the further processing and use of the data by Youtube as well as your relevant rights and settings options for privacy protection, please refer to the privacy policy of Youtube at https://policies.google.com/privacy?hl=de&gl=de
Flickr
Plugins of the social network Flickr are integrated into our website, which is operated by Yahoo! Inc., 701 First Avenue, Sunnyvale, CA 94089, United States. The Flickr button is two dots on a light background.
If you click this button while you are logged into your Flickr account, you can link the contents of our website to your Flickr profile. This allows Flickr to associate your visit to our website with your user account. We have no knowledge of the content of the transmitted data, nor of their use by Flickr. You can log out of Flickr to prevent Flickr from collecting the above data.
For the purpose and scope of the data collection and the further processing and use of the data by Flickr as well as your relevant rights and settings options for privacy protection, please refer to the privacy policy of Flickr at https://policies.yahoo.com/ie/de/yahoo/privacy/products/flickr/index.htm
Plugins of the social network Xing, operated by Xing AG, Gänsemarkt 43, D-20354 Hamburg, Germany, are integrated into our website. The Xing button is the letter X on a light background.
If you click this button while you are logged into your Xing account, you can recommend content from our website on Xing. This allows Xing to associate your visit to our website with your user account. We have no knowledge of the content of the transmitted data, nor of their use by Xing. You can log out of Xing to prevent it from collecting the above data.
For the purpose and scope of the data collection and the further processing and use of the data by Xing as well as your relevant rights and settings options for privacy protection, please refer to Xing's privacy policy.
Plugins of the social network Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA ("Pinterest") are integrated into our website. The Pin-it button is the letter P on a light background.
If you click this button while you are logged into your Pinterest account, you can link the contents of our website to your Pinterest profile. This allows Pinterest to associate your visit to our website with your user account. We have no knowledge of the content of the transmitted data, nor of their use by Pinterest. You can log out of Pinterest to prevent it from collecting the above data.
For the purpose and scope of the data collection and the further processing and use of the data by Pinterest as well as your relevant rights and settings options for privacy protection, please refer to the privacy policy of Pinterest at http://pinterest.com/about/privacy
With your consent, our site uses the visitor action pixel from Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ('Facebook') for conversion measurement. This way, the behaviour of site visitors can be tracked after they have been redirected to the provider's website by clicking on a Facebook ad. This enables the evaluation of the effectiveness of Facebook advertisements for statistical and market research purposes and the optimisation of future advertising measures. The collected data are anonymous to us as the operator of this website. We cannot draw any conclusions about the identity of the users. However, the data are stored and processed by Facebook so a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook data usage guideline. As a result, Facebook can enable ads to be displayed, both on Facebook and outside of Facebook. This use of data cannot be influenced by us as the site operator. A cookie may also be stored on your computer for these purposes. You will find more information on the protection of your privacy in Facebook's privacy policy: https://www.facebook.com/about/privacy/.
You can also deactivate the remarketing feature 'Custom Audiences' in the Ads settings section under
https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen
You must be logged in to Facebook to do this. If you do not have a Facebook account, you can deactivate use-based advertising from Facebook on the European Interactive Digital Advertising Alliance website.
Functions of the service Instagram are integrated on our website. These features are provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, United States. If you are logged in to your Instagram account, you can link the contents of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate your visit to our website with your user account. We point out that we, as the provider of the website, do not have any knowledge of the content of the transmitted data nor of their use by Instagram.
For more information, see Instagram's privacy policy: http://instagram.com/about/legal/privacy/
Deletion and management of cookies
You can manage the use of cookies depending on the browser used. You will find help below for the most common browsers.
Microsoft Explorer:
https://support.microsoft.com/de-de/help/17442/windows-internet-explorer...
Firefox:
https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Google Chrome:
https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Safari:
https://support.apple.com/kb/PH21411?locale=de_DE
Opera:
http://help.opera.com/Windows/10.20/de/cookies.html
Data subject rights
You have the right to restrict the use of your personal data at any time. In order to assert your rights, please contact our data protection officer, whose contact details you will find at the beginning of this document. You can assert the following data subject rights.
Right of access
Each data subject has the right to receive a summary of their processed personal data.
Right of rectification
Each data subject has the right to the rectification of their processed personal data.
Right to erasure
Each data subject has the right to the erasure of their processed personal data, provided this is not prevented by any legal provisions.
Right to restriction of processing
Each data subject has the right to restrict the further use of their processed personal data.
Right to object
Each data subject has the right to object to the further use of their processed personal data.
Right to data portability
Each data subject has the right to request the transfer of their processed personal data to a third party in a machine-readable format for further use.
Complaints body
Each data subject has the right to lodge a complaint with the data protection supervisory authorities in case of non-compliance with the promised data processing. The data protection supervisory authorities can be contacted at https://www.baden-wuerttemberg.datenschutz.de/online-beschwerde/.
Updates to the Data Protection Notice
This Data Protection Notice is constantly updated to reflect current features, technologies and applicable law. This is done at irregular intervals. The Data Protection Notice provided on the website applies.
Version: May 2018
